Holy Cross Academy
I could have highlighted all the points [i.e. the service and software features] as good. I cannot think of any areas to improve.
About Holy Cross Academy
Holy Cross College is a coeducational Roman Catholic Sixth Form College, for students aged 16 and above, situated in Bury, Greater Manchester, England. Originally founded by the Daughters of the Cross in 1878, the college also became a University Centre in 1999.
What we did for them
Holy Cross Academy use our Payroll Software and when asked what one thing Moorepay do well in, Finance Director Alan Horwood replied with “payroll accuracy”.
The importance of having accurate payroll cannot be understated. Ensuring people get paid correctly and on time is a something Moorepay pride themselves on. Alan then went onto provide more detail, stating:
“The school sets its self very high standards and looks for the same in the partnership arrangements we enter into. Having been with Moorepay for so many years illustrates our complete satisfaction with the excellent service received from the friendly, helpful and highly professional staff.”
When providing NPS feedback, our customers give us a score out of 10, then highlight one thing we do well. Alan gave Moorepay a perfect score of 10 before he went onto suggest that he could have highlighted every point (which include quality of support and advice, software functionality, payroll accuracy and more). Alan finished off by stating he couldn’t think of any area of Moorepay’s service that needs improvement.
We look forward to continuing to work with The Holy Cross Academy and other organisations in the education sector to provide a high quality payroll product.
Having been with Moorepay for so many years illustrates our complete satisfaction with the excellent service received from the friendly, helpful and highly professional staff.
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