How to deal with mental health related absence | Moorepay
January 30, 2024

How to deal with mental health related absence

reduce absence

According to Mind, 1 in 6 employees are reporting a common mental health problem such as anxiety, depression or stress in a given week, which can have a significant impact on employee wellbeing.

Sadly, the number of people reporting mental health problems overall has been going up in recent years. Many reasons may influence this, including personal circumstances such as physical health, experiencing prejudice, and living in poverty, as well as changes that impact society, such as the cost of living crisis.

The reasons for absence

The Health and Safety Executive (HSE) reported that the UK lost a staggering 17.1 million working days to work-related stress, depression or anxiety in their 2022/23 report. This accounted for the majority of days lost due to work-related ill health in that period. On average, each person suffering took off a whopping 19.6 days for stress, depression or anxiety.

Furthermore, the Mental Health Foundation revealed12.7% of all sickness absence days in the UK can be attributed to mental health conditions and interestingly women in full-time positions are nearly twice as likely to have a mental health problem as full-time employed men.

How absence affects your business

All this paints a pretty dim picture for the future. The impact of employee absences on businesses is massive. Not only does it affect business continuity and cause problems with staff cover, it can also affect a business’ ability to deliver its products or services at the expected standard.

It therefore makes sense for organisations of all sizes to be proactive in their approach to mental health issues. Through putting processes and support in place aimed at helping employees with mental health issues they may encounter it will hopefully reduce absenteeism.

So, what steps can you take to reduce absence and better support your employees’ mental health?

1. Effective communication

Communicate to your employees that your company’s attitude towards mental health issues is both open and progressive. This could go a long way to dissuading employees from ‘bottling up’ any issues they are facing.

2. Employee Assistance Programme

You may wish to consider some form of Employee Assistance Programme (EAP). This is where employees are given access to an outsourced provider of assistance that’s 100% confidential. This could be of particular benefit to those employees who, despite the company’s open stance, may still feel a sense of stigma over poor mental health.

3. Absence monitoring

Another way companies can seek to get ahead of the curve and reduce absence, is to actively monitor absence patterns. Not just in terms of the amount of time being taken, but the frequency. Patterns can also be identified such as whether an employee is always absent on a particular day of the week.

This can all be done manually, but there are also a number of software options that can provide alerts when a particular level of absence, or an absence pattern, is detected.

4. Return to work interviews

Finally, having a robust return to work interview process has been proven to greatly assist with absence management.

Do you have employees who just like to take the odd day off? Having to explain face-to-face why they were absent can improve their attendance.

For those with genuine difficulties, identifying the source of the problems, whether they be physical or mental, is really important. This information will put the employer in the best position to tailor any support needed. Plus, it will of course help keep workplace absence down to a minimum.

Need advice?

See our ultimate guide to employee absence to understand the full depth of absence management.

Got questions on how to monitor absence patterns, the benefits of EAP, or how best to reduce absence and support employee mental health? Book a consultation for help and support.

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stuart morley
About the author

Stuart Morley

Having completed degrees In Law, Criminal Justice and Federal Politics, Stuart finished his training at Manchester Metropolitan University in 2003. He was then awarded a scholar's bursary from the Honorable Society of the Inner Temple in October 2003 and called to the Bar of England and Wales. Stuart's experience handling hundreds of cases enables him to identify risk efficiently, working closely with Moorepay's advice service to place our clients in strong positions should they ever be sued. At Moorepay, Stuart has practiced exclusively in Employment Law, representing employers regularly in Tribunals across the UK in cases covering Wages, Breach of Contract, Unfair Dismissal, Discrimination, Transfer of Undertakings, Whistleblowing, Working Time and many others.

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